Cleaning services at pineside regional offices — 5-Year contract with mandatory bccci/ncca registration and 35% subcontracting target

Tender issue date: 27 August 2026. Compulsory clarification/site briefing session: 21 September 2026 at 12h00, venue: uMngeni-uThukela Water, Pineside Regional Offices, 13 Pineside Road, New Germany, 3610, KwaZulu-Natal. Attendance mandatory – recorded via Official Briefing Session/Site Inspection Certificate. Tender closing date: 08 October 2026 at 12h00. Bid validity period: 120 calendar days from closing date. Contract period: Five (5) years. Appeals/objections: within 7 days of intention to award advertisement.

Compulsory clarification/site briefing session: Date: 21 September 2026, Time: 12h00, Venue: uMngeni-uThukela Water, Pineside Regional Offices (13 Pineside Road, New Germany, 3610, KwaZulu-Natal). Attendance is mandatory and will be recorded via the Official Briefing Session/Site Inspection Certificate.

SCM Enquiries: Silindile Hudla, Tel: 035 902 1079, Email: [email protected]. Technical Enquiries: Shaleen Ramparsad, Tel: 031 719 7387, Email: [email protected]. Appeals/Objections: Supply Chain Management Office, Email: [email protected]. Tip-Offs Anonymous Hotline: 0800 864 463, Email: [email protected], SMS: 30916, Fax: 0867 261 681, Post: PO Box 10512, Centurion, 0046. Submission address: uMngeni-uThukela Water, 310 Burger Street, Pietermaritzburg, 3201. Bid documents download: www.umngeni-uthukela.co.za and www.etenders.gov.za.

Submission method: original hard copy plus one electronic copy on USB stick, deposited in the tender box at uMngeni-uThukela Water, 310 Burger Street, Pietermaritzburg, 3201. Closing: 08 October 2026 at 12h00. No faxed or emailed submissions accepted. Late submissions will not be accepted. Incomplete submissions may be rejected at UUW's discretion. All corrections must be initialled in black ink by the signatory. Proposals must be in English, clearly structured with numbered pages and a detailed content listing. Returnable documents (all must be completed, signed and submitted): SBD 1 (Notice and Invitation to Tender), SBD 4 (Bidder's Disclosure), SBD 6.1 (Preference Points Claim Form), SBD 3.1 (Pricing Schedule), Authority to Sign / Board Resolution, BCCCI registration certificate, NCCA membership certificate, CIPC/CSD Report/B-BBEE Certificate/Sworn Affidavit/ID for Black Owned Co-operatives proof, CIPC proof of location within eThekwini Municipality, Official Briefing Session/Site Inspection Certificate, Record of Addenda, Declaration of Tenderer's Health and Safety, Declaration regarding Contract Participation Goals, Key Personnel Schedule with CVs (max 3 pages each), Tenderer's Experience schedule with signed reference letters, Pricing Schedule (Section 28), Price Adjustments (Section 27). Disqualification risks: any returnable form unsigned or omitted; submission after closing time; failure to attend compulsory briefing; failure to meet any mandatory requirement.

Returnable schedules/documents per checklist (Section 25): SBD 1 (Notice and Invitation to Tender), SBD 4 (Bidder's Disclosure), SBD 6.1 (Preference Points Claim Form), SBD 3.1 (Pricing Schedule), Authority to Sign / Board Resolution, BCCCI registration certificate, NCCA membership certificate, CIPC/CSD Report/B-BBEE Certificate/Sworn Affidavit/ID for Black Owned Co-operatives, CIPC for eThekwini Municipality location proof, Official Briefing Session/Site Inspection Certificate, Record of Addenda, Declaration of Tenderer's Health and Safety, Declaration regarding Contract Participation Goals, Key Personnel Schedule with CVs (max 3 pages each), Tenderer's Experience schedule with reference letters, Pricing Schedule (Section 28), Price Adjustments (Section 27).

Three-stage evaluation: Stage 1 – Mandatory Requirements (pass/fail). Stage 2 – Functionality Evaluation (minimum 70/100 points). Stage 3 – Price and Preference (80/20 system). Stage 1 mandatory requirements: (1) Complete and sign SBD 4; (2) Valid BCCCI registration certificate; (3) Black Owned Co-operative – proof via CIPC/CSD Report/B-BBEE Certificate/Sworn Affidavit/ID; (4) Located within eThekwini Municipality – CIPC proof; (5) NCCA membership certificate; (6) Attendance at compulsory briefing session. Failure on any mandatory requirement leads to disqualification. Stage 2 functionality criteria (weightings): Tenderer's experience in general cleaning services (60%) – 1 contract: 30 pts, 2 contracts: 50 pts, 3 contracts: 70 pts, +10 pts per additional contract up to 100 pts; must provide signed reference letters from client companies. Experience of key personnel – Cleaning Site Supervisor (40%) – 2 years: 30 pts, 3 years: 50 pts, 4 years: 70 pts, +10 pts per additional year up to 100 pts; must provide CV (max 3 pages) with contract lists, duration, role, and contactable references. Failure to score in any criterion = non-responsive. Stage 3: Price 80 points, Specific Goals 20 points (HDI 51% owned by women: 10 pts, HDI 51% owned by black people: 10 pts). Evidence: CSD Report/Sworn Affidavit/Valid B-BBEE Certificate/ID/CIPC. Contract value up to R50 million (all taxes included).

Scope: Provision of cleaning services at Pineside Regional Offices (13 Pineside Road, New Germany, 3610, KwaZulu-Natal) for a period of five (5) years. Key personnel required: Cleaning Site Supervisor (essential role) – CV with contract lists, duration, role, and contactable references (max 3 pages). Tenderer must provide method statement/execution plan as part of proposal. Experience requirements: Tenderer's experience in general cleaning services not older than 10 years, evidenced by signed reference letters from client companies. Completed projects in past 10 years with components matching scope of work. Experience schedule with headings: Description of Work, Period/Year, Value of Work inclusive of VAT (Rand), Company Name, Contact Details. Contract Participation Goals: 35% minimum (25% from uMngeni-uThukela Water area of operation, 10% local participation) of total contract value excluding VAT, CPA, contingencies. CPG partners sourced from UUW SCM Enterprise Development Database (25%) and project footprint database (10%). Main service provider must subcontract at same rate/price; CPG partner performs work directly; no substitution without written approval; working capital arrangements agreed prior to commencement.

Terms of Reference / Scope of Work (Section 26) details the cleaning services to be provided at Pineside Regional Offices. Key personnel: Cleaning Site Supervisor (essential role). Tenderer must provide method statement/execution plan as part of proposal format requirements.

Tenderer's experience in general cleaning services not older than 10 years evaluated via reference letters (signed proof from companies where contracts carried out). Key personnel experience: Cleaning Site Supervisor CV with contract lists, duration, role, contactable references. Completed projects in past 10 years with components matching scope of work. Experience schedule with headings: Description of Work, Period/Year, Value of Work inclusive of VAT (Rand), Company Name, Contact Details.

Pricing Schedule (Section 28) and Price Adjustments / Annual Escalation (Section 27) apply. Price proposals in South African Rand including VAT. Bidder shall provide price proposal as detailed in SBD 3.1. CPA payable to CPG partners per contract indices. Monthly measurement and payment per CPG guidelines.

Price proposals in South African Rand including VAT. Bidder shall provide price proposal as detailed in SBD 3.1. Pricing Schedule (Section 28) and Price Adjustments / Annual Escalation (Section 27) apply. CPA payable to CPG partners per contract indices. Monthly measurement and payment per CPG guidelines: payment certificate by Service Provider by 25th of each month (or nearest previous working day) with CPG partner signature; payment to Service Provider on last day of following month; CPG partner paid within 3 working days after main provider paid; submission must include schedule showing total contract sum, amounts payable to CPG partner (cumulative and current month), % split, and CPG partner invoice. Insurance: Public Liability Insurance minimum R10,000,000 for period of performance; confirm with Risk Department on award. Contract Participation Goals: 35% minimum of contract value (excluding VAT, CPA, contingencies) to be subcontracted to targeted enterprises.

Mandatory compliance: CSD registration and valid tax compliance status (SARS TCS Pin). B-BBEE Status Level Verification Certificate or Sworn Affidavit (for EMEs & QSEs) must be submitted to qualify for preference points. Specific goals: 51% owned by women (10 points), 51% owned by black people (10 points). Consortium/JV must submit consolidated B-BBEE certificate. Mandatory requirements (Stage 1): (1) Complete and sign SBD 4; (2) Valid BCCCI registration certificate; (3) Black Owned Co-operative – proof via CIPC/CSD Report/B-BBEE Certificate/Sworn Affidavit/ID; (4) Located within eThekwini Municipality – CIPC proof; (5) NCCA membership certificate; (6) Attendance at compulsory briefing session. Foreign suppliers must complete questionnaire. Signing requirements: single entity requires board resolution; consortium/JV requires lead member authorisation, consortium agreement, and consolidated B-BBEE certificate. Authority to Sign / Board Resolution must be completed, signed and dated. Declaration of Tenderer's Health and Safety required. Declaration regarding Contract Participation Goals required. Record of Addenda to Tender Documents required.

B-BBEE Status Level Verification Certificate or Sworn Affidavit (for EMEs & QSEs) must be submitted to qualify for preference points. Specific goals: 51% owned by women (10 points), 51% owned by black people (10 points). Consortium/JV must submit consolidated B-BBEE certificate. Contract Participation Goals (CPG): 35% minimum (25% from uMngeni-uThukela Water area of operation, 10% local participation) of total contract value excluding VAT, CPA, contingencies. CPG partners sourced from UUW SCM Enterprise Development Database (25%) and project footprint database (10%). Main service provider must subcontract at same rate/price, CPG partner performs work directly, no substitution without written approval, working capital arrangements agreed prior to commencement.

Declaration of Tenderer's Health and Safety required (Section 22). Service provider must comply with occupational health and safety requirements for cleaning services at Pineside Regional Offices.

Governing legislation: PFMA, Constitution, Preferential Procurement Policy Framework Act. Confidentiality: all bid information confidential, remains UUW property, may not be copied/distributed without consent. Intellectual property: all submitted materials become UUW property except copyrighted/trade secret material clearly identified. Indemnity: bidders indemnify UUW against claims for refusal to disclose confidential material. Contact policy: no contact with UUW employees/officials other than listed contact persons without written approval. Corruption: zero tolerance; gifts/gratuities to officials lead to termination. Independent submission certification required. Grounds for disqualification: confidentiality breach, corruption/impropriety, contact policy violation, incorrect information, change in composition/control without consent. Undertaking: bidder warrants no winding-up resolution, no criminal convictions, no grave misconduct, tax compliance, no misrepresentation, no directors/shareholders on Register of Tender Defaulters. UUW reserves right not to accept lowest offer, to negotiate terms, to amend/withdraw bid, to appoint probity auditor. Special Conditions of Contract (Section 29) and UUW Draft Contract/Service Level Agreement (Section 30) apply. General Conditions of Contract (Section 31) prevail in case of inconsistency not identified prior to submission.

Special Conditions of Contract (Section 29) and UUW Draft Contract/Service Level Agreement (Section 30) apply. General Conditions of Contract (Section 31) prevail in case of inconsistency not identified prior to submission. CPG invoicing: payment certificate by 25th of each month with CPG partner signature; payment to service provider last day of following month; CPG partner paid within 3 working days after main provider paid; submission must include schedule showing total contract sum, amounts payable to CPG partner, % split, and CPG partner invoice. CPG monitoring: UUW monitors on site, may contact CPG partners directly; CPG partners attend all contractual meetings. Insurance: Public Liability Insurance minimum R10,000,000 for period of performance; confirm with Risk Department on award.

Mandatory requirements (Stage 1): 1) Complete and sign SBD4 – Bidder's Disclosure. 2) Valid Bargaining Council Contract Cleaning Industry (BCCCI) registration certificate. 3) Black Owned Co-operatives – submit CIPC/CSD Report/B-BBEE Certificate/Sworn Affidavit/ID. 4) Must be located within eThekwini Municipality – submit CIPC. 5) National Contract Cleaners Association (NCCA) membership certificate. 6) Attendance of compulsory site briefing session. Failure to comply may lead to disqualification. Bidders must submit an original plus one electronic copy on USB. Proposals must be in English, clearly structured, with numbered pages and detailed content listing. Signing requirements: single entity requires board resolution; consortium/JV requires lead member authorisation, consortium agreement, and consolidated B-BBEE certificate.

Three-stage evaluation: Stage 1 – Mandatory Requirements (pass/fail). Stage 2 – Functionality Evaluation (minimum 70/100 points). Functionality criteria: Tenderer's experience in general cleaning services (weight 60%) – 1 contract: 30 pts, 2 contracts: 50 pts, 3 contracts: 70 pts, +10 pts per additional contract up to 100 pts; must provide signed reference letters. Experience of key personnel – Cleaning Site Supervisor (weight 40%) – 2 years: 30 pts, 3 years: 50 pts, 4 years: 70 pts, +10 pts per additional year up to 100 pts; must provide CV with contract lists, duration, role, and contactable references. Failure to score in any criterion = non-responsive. Stage 3 – Price and Preference (80/20 system): Price 80 points, Specific Goals 20 points (HDI 51% owned by women: 10 pts, HDI 51% owned by black people: 10 pts). Evidence: CSD Report/Sworn Affidavit/Valid B-BBEE Certificate/ID/CIPC. Contract value up to R50 million (all taxes included).