Employee health and wellness management services for MISA (12-month contract)

• Closing date: 30 July 2026.
• Closing time: 11:00am.
• No briefing sessions, site visits, or clarification deadlines are mentioned.

• Bidding procedure enquiries: Contact Ms. Mandy Batyi.
• Technical enquiries: Contact Ms. Kenosi Mathole.
• Telephone: 012 848 5300.
• Email: [email protected].
• Physical submission address: 1303 Heuwel Avenue, Riverside Office Park, Letaba House, Centurion, Pretoria.

• Submit your bid by the closing date: 30 July 2026 at 11:00am.
• Deliver bid documents to the bid box at: 1303 Heuwel Avenue, Riverside Office Park, Letaba House, Centurion, Pretoria.
• Use the official forms provided; do not re-type them.
• Late bids will not be considered.
• Include all required SCM SBD forms.
• Provide proof of authority to sign the bid (e.g., company resolution).
• Key personnel must be professionally registered with HPCSA (Health Professions Council of South Africa).

1.1. Bids must be delivered by the stipulated time to the correct address. Late bids will not be

Accepted for consideration.

1.2. All bids must be submitted on the official forms provided (not to be re-typed) or in the manner

Prescribed in the bid document.

Minimum 5 years experience in EHWP services with at least 3 relevant projects. Team leader and three professional resources must have clinical/counselling psychology degrees and HPCSA registration. Must comply with tax requirements (SARS PIN/TCS certificate/CSD number). No bids from persons in service of the state or companies with state-employed directors. Must complete SBD 4 disclosure and SBD 6.1 preference claim forms.

• Contract period: 12 months.
• Deliverables: Provide Employee Health and Wellness programmes aligned to DPSA Strategic Framework.
• Services required:

1. 24/7/365 toll-free call centre for psycho-social support (1 session per employee).
2. Short-term psycho-social counselling (6 sessions per incident, max 12 face-to-face sessions per year).
3. Critical incident stress debriefing/trauma response (group sessions for up to 25 employees).
4. Referral for mental health disorders (e.g., depression, anxiety).
5. Minimum 3 team enrichment sessions per year (e.g., stress management, financial planning).
6. 4 coaching/leadership workshops per year for management.
7. Conduct one annual climate survey with report and implementation plan.
8. Submit monthly and annual utilization reports.

• Programme must address: prevention of harm, health promotion, resolution of occurrences, organizational culture, and continual improvement.

• Methodology must be detailed in the project plan/proposal, covering all 8 services and aligning with DPSA Strategic Framework.
• Services include: call centre support, counselling, debriefing, referrals, team enrichment, workshops, climate survey, and reporting.

• Company: Minimum 5 years’ experience in EHWP services with at least 3 relevant projects. Provide verifiable reference letters.
• Team Leader: Degree/Honours/Master’s in clinical/counselling psychology, registered with HPCSA. Experience: 5+ years at supervisory level managing EHW programmes.
• Three Professional Resources: Each must have Degree/Honours/Master’s in clinical/counselling psychology, registered with HPCSA. Experience: 5+ years as Mental Health Wellness Specialists.
• Scoring: Points awarded based on years of experience and number of projects.

• The integrated wellness programme must address:

• Prevention of Harm: Identify hazards and support employee psychological wellbeing.
• Promotion of Health: Encourage a culture of wellness covering mind, body, and spirit.
• Resolution of Occurrences: Take corrective action respectfully.
• Organizational Culture: Monitor employee engagement and workplace perception.
• Sustainability & Continual Improvement: Assess work environment regularly to improve wellbeing.

• Submit pricing in the schedule provided, showing costs per service inclusive of VAT.
• Services to price:

1. Professional psycho-social support (per session per person).
2. Short-term counselling (per session per person).
3. Critical incident debriefing (per group session).
4. Referrals for mental health disorders (per case).
5. Team enrichment sessions (cost per group session).
6. Coaching/leadership workshops (cost per workshop).
7. Climate survey report and implementation plan (lump sum).
8. Contract management fee (monthly).

• Calculate and provide total price for Year 1.

• Pricing must be submitted in the provided schedule format, inclusive of VAT.
• Breakdown required for each service:

1. Professional psycho-social support (per session per person).
2. Short-term counselling (per session per person).
3. Critical incident debriefing (per group session).
4. Referral for mental health disorders (per case referred).
5. Team enrichment sessions (cost per group session).
6. Coaching/leadership workshops (cost per workshop).
7. Climate survey report and implementation plan (lump sum).
8. Contract management fee (monthly cost).

• Total price for Year 1 must be calculated and included.

• Tax Compliance: Submit SARS Tax Compliance Status PIN or printed TCS certificate. If registered on Central Supplier Database (CSD), provide CSD number.
• B-BBEE: Submit a B-BBEE Status Level Verification Certificate or sworn affidavit (for EMEs/QSEs) to qualify for preference points.
• Foreign Suppliers: If not resident in RSA, do not have a branch/permanent establishment/income/tax liability in RSA, tax registration is not required.
• State Employees: Bids from persons in the service of the state, or companies with directors/members who are state employees, will not be considered.
• Mandatory: Complete all SCM SBD forms, including SBD 4 (Service Provider’s Disclosure) and SBD 6.1 (Preference Points Claim).
• Declaration: Provide signed declarations regarding no conflicts of interest, collusion, or fraudulent claims.

• Submit a B-BBEE Status Level Verification Certificate or sworn affidavit (for EMEs/QSEs) to qualify for preference points.
• Preference points are allocated for specific goals: women-owned, youth-owned, persons with disability, and B-BBEE level 1-2 contributors.

• Contract duration: 12 months.
• The bid is subject to the Preferential Procurement Policy Framework Act, 2000, its regulations, General Conditions of Contract (GCC), and any special conditions.
• Successful bidder must sign written contract form SBD7.
• Personal Liability Company (Pty) Ltd is listed as an allowable company type.

• Foreign suppliers must complete a questionnaire if not resident in RSA.
• Tax compliance is required unless the entity has no presence/income/tax liability in RSA.
• Submit all SCM SBD forms as part of the bid.

• Contact details: Phone 012 848 5300, Email [email protected].